Privacy Policy

Welcome to 1AI ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI chat service and website.

By using our service, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our service.

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our AI chat services
• Account Management: To create and manage your user account
• Communication: To send important updates, security alerts, and support messages
• Personalization: To customize your experience and remember your preferences
• Analytics: To understand usage patterns and improve our service quality
• Security: To detect, prevent, and address technical issues and security threats
• Legal Compliance: To comply with applicable laws and regulations

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Monitoring and logging of system activities

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Restriction: Request restriction of processing under certain circumstances
• Objection: Object to processing based on legitimate interests

To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Specific retention periods include:

• Account Information: Until you delete your account or request deletion
• Chat History: According to your preferences and applicable legal requirements
• Usage Logs: Typically retained for 12-24 months for security and analytics
• Payment Records: As required by applicable financial and tax regulations

We use cookies and similar tracking technologies to enhance your experience on our service. These may include:

• Essential Cookies: Required for basic service functionality
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Help us understand how our service is used
• Security Cookies: Help detect and prevent security threats

You can control cookies through your browser settings, but disabling certain cookies may affect service functionality.

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If you have any questions about this Privacy Policy or our data practices, please contact us at: